Terms of Service

1.1 These Terms and Conditions govern all services provided by 10XMarcel, including sales consulting, coaching, mentoring, strategy, trainings, workshops, masterminds, and related advisory services (collectively, "Services").

1.2 Services are provided exclusively to business customers using the Services for commercial purposes. By purchasing, you represent and warrant that you are not purchasing for personal, family, or household use.

2.1 A binding contract is formed when you submit a written or electronic order and 10XMarcel issues a written order confirmation or begins performing the Services.

2.2 Any changes or additions to the contract require written confirmation from 10XMarcel. Quotations are non-binding unless expressly marked as binding.

3.1 The specific scope, deliverables, timelines, and methods are set out in the applicable order, proposal, or statement of work.

3.2 10XMarcel does not guarantee specific outcomes, including revenue growth, hiring results, or scaling milestones, unless expressly guaranteed in writing in the applicable order.

4.1 Fees are as stated in the applicable order or contract. All prices are exclusive of applicable taxes and charges.

4.2 Unless agreed otherwise:

• 100% of the fee is due before service start; or
• For ongoing programs, payment is due per the agreed payment schedule.

4.3 Late amounts accrue interest at the highest rate permitted by applicable law. 10XMarcel may suspend Services until all past-due amounts are paid in full.

5.1 You will provide timely information, materials, access, and decisions reasonably required for performance of the Services.

5.2 Delays caused by missing or late cooperation extend schedules accordingly. Fees are non-refundable due to such delays.

7.1 Each party will keep the other party's non-public information confidential and use it only to perform the contract.

7.2 10XMarcel processes personal data in accordance with applicable laws and its Privacy Policy at the-billion-closer.com/privacy.

8.1 All materials, methods, content, deliverables, frameworks, and know-how provided by 10XMarcel are owned by 10XMarcel or its licensors and are protected by applicable intellectual property laws.

8.2 10XMarcel grants you a non-exclusive, non-transferable license to use deliverables internally for your own business purposes only.

8.3 Sharing with third parties, reselling, sublicensing, or using beyond the agreed purpose requires 10XMarcel's prior written consent.

9.1 Services are provided "as is" and "as available." To the maximum extent permitted by law, 10XMarcel disclaims all warranties, express or implied, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

9.2 10XMarcel does not provide legal, tax, investment, or HR advice. You should obtain your own professional advice for such matters.

10.1 To the maximum extent permitted by law, neither party is liable for indirect, incidental, special, consequential, or punitive damages, or lost profits, revenues, or data.

10.2 10XMarcel's aggregate liability arising out of or related to the contract will not exceed the amounts paid by you for the Services giving rise to the claim in the 6 months preceding the event.

10.3 These limitations do not apply to liability that cannot be limited by applicable law.

11.1 10XMarcel acts as an independent contractor. No partnership, joint venture, agency, or employment relationship is created by these Terms or any order.

12.1 Neither party is liable for delays or failures caused by events beyond reasonable control, including natural disasters, labor disputes, outages, pandemics, government actions, or network failures.

13.1 Each order states its term. Either party may terminate for material breach not cured within 14 days after written notice.

13.2 Upon termination, you will pay for all Services performed and committed costs through the effective termination date. No refunds are due for pre-paid fees.

14.1 Notices must be in writing and delivered by email with confirmation of receipt, courier, or certified mail to the addresses stated in the order. Notices to 10XMarcel: 848 Brickell Avenue, PH5, Miami, FL 33131 or contact@10xmarcel.com.

15.1 You may not assign the contract without 10XMarcel's prior written consent. 10XMarcel may assign to an affiliate or in connection with a merger, acquisition, or asset transfer without your consent.

17.1 This contract is governed by the laws of the State of Florida, without regard to conflict-of-law rules.

17.2 The exclusive venue for any action is the state or federal courts located in Miami-Dade County, Florida. Each party consents to personal jurisdiction there and waives any objection to inconvenient forum.

17.3 Each party waives the right to a jury trial to the extent permitted by applicable law.

18.1 At 10XMarcel's election, any dispute will be resolved by binding arbitration administered by the American Arbitration Association under its Commercial Arbitration Rules. The seat will be Miami, Florida. The language will be English. Judgment on the award may be entered in any court of competent jurisdiction.

19.1 These Terms together with the applicable order or statement of work form the entire agreement and supersede all prior discussions, representations, and agreements.

19.2 In the event of a conflict, the order or statement of work controls, followed by these Terms.

20.1 If any provision is held invalid or unenforceable, the remainder of these Terms stays in full effect.

20.2 A failure to enforce any provision is not a waiver of that provision or any other.

21.1 Electronic signatures and records are valid and enforceable to the same extent as handwritten signatures under applicable law.